Ergonomic Workstation Design for Online Shop Live Streamers: Reducing Musculoskeletal Disorders (Pt. Xyz Case Study)


1Lulud Akidin Priyono, 2Julianus Hutabarat, 3Renny Septiari
1,2,3Faculty of Engineering, Institut Teknologi Nasional Malang, Malang, Indonesia 65152
DOI : https://doi.org/10.58806/ijirme.2024.v3i10n16

Abstract

This study was conducted at PT. XYZ to evaluate and reduce the risk of musculoskeletal disorders among host streamers through the design of ergonomic workstations. The research method used was a quantitative case study approach, with the population consisting of employees at PT. XYZ who worked as host streamers. Purposive sampling was employed to select 10 respondents who frequently experienced fatigue and complaints in specific body areas. Primary data were collected through observation, questionnaires, guidelines, and interviews. Posture measurements were taken using the REBA (Rapid Entire Body Assessment) and RULA (Rapid Upper Limb Assessment) methods. The results indicated that prior to the intervention, host streamers had REBA and RULA scores that signified a high risk of musculoskeletal disorders, particularly in the neck, shoulders, back, and legs. After implementing an adjustable live streaming workstation design, along with adjustments to lighting and microphone positions, there was a significant decrease in the REBA and RULA scores. The REBA score decreased from 10 to 1, and the average RULA score dropped from 7 to 3. This indicated a significant reduction in the risk of musculoskeletal disorders. The conclusion of the study was that the design of an adjustable ergonomic workstation significantly reduced the risk of musculoskeletal disorders among host streamers at PT. XYZ, thereby enhancing worker comfort and health during live streaming.

Keywords:

Ergonomic workstation; Live streaming; Musculoskeletal disorders; Nordic body maps; Rapid upper limb assessment

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